Shipping policy

Shipping Policy

Effective Date: [Insert Date]

Thank you for shopping with us. Please read our Shipping Policy before placing an order.

Order Processing

All of our products are made to order. We do not keep pre-made stock, so each order is created specifically for you.

Please allow a minimum of 9-10 days for your order to be made before it is shipped.

Shipping

We are based in Ireland and ship to customers in Ireland and internationally.

To keep shipping costs as affordable as possible, all orders are shipped using an untracked postal service. This means you will not receive a tracking number once your order has been dispatched.

Estimated delivery times are:

Ireland: 1–3 business days
Europe: 5–7 business days
International: 7–21 business days

Please note that these are estimated delivery times only and may vary due to postal delays, customs processing, weather, or other circumstances beyond our control.

Shipping Delays

Once your order has been dispatched, we are not responsible for delays caused by the postal service or customs. Delivery times may be longer during busy periods such as holidays.

Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to an incorrect address provided by the customer.

Lost or Missing Orders

As orders are sent using an untracked shipping service, we are unable to track packages once they have been posted.

If your order has not arrived within a reasonable time after the estimated delivery window, please contact us and we will do our best to assist. Any replacement or compensation for lost items will be considered at our discretion.